Terms of Service

1.Acceptance of these terms

By viewing or using the WFSC Mall website, a visitor agrees to be bound by these Terms of Service. The terms govern the reading of the site, the use of any information found there, and any messages sent to the dispatch desk through the mailto form or through any contact address shown on the page.

If a person does not agree with these terms, that person should stop using the site and should not send enquiries on the strength of it. Reading on after seeing this notice counts as acceptance. These terms are read together with the Privacy Policy, and both documents should be understood as one coherent account of how the site and the Company behave.

2.The Company behind the site

The site and the concourse operations it describes belong to WFSC MALL DRIVE HOLDINGS, LLC, whose business centre and postal address is 9045 S 1300 E Ste 101, Sandy - 84094-3134, United States (US). The site is operated as an official public face of that enterprise, and the dispatch desk services described here are delivered for and on behalf of that same entity.

The developer responsible for building and maintaining the pages is WFSC Mall. Reference here to the Company, meaning WFSC MALL DRIVE HOLDINGS, LLC, covers both the property ownership and the operating team that runs the daily concourse work. Any legal relationship formed through this site is formed with that Company.

3.Permitted use of the site

The site is provided for lawful purposes: to read about the concourse, to understand the operations services, to find the address and contact details, and to begin a sensible enquiry with the dispatch desk. A visitor may use the site for those purposes and for no purpose that harms the site, the Company, the tenants, or other visitors.

A person may not copy the text, drawings, or structure of the site to build a competing resource, may not scrape the pages in bulk, and may not present the content as belonging to someone else. Fair reading and fair citation for a genuine purpose are welcome, provided the source is credited to WFSC MALL DRIVE HOLDINGS, LLC.

4.The site as information

The pages on this site are published to inform, not to make an offer on their own. A description of a suite, a service line, or a fit-out season is general information that invites a reader to start a conversation, and it does not by itself create a binding contract between the reader and the Company.

Unit availability, opening windows, event dates, and service details change as the building trades, so nothing shown on the site is a promise that a particular unit is free or that a particular date is still open. Only a written confirmation from the dispatch desk turns a conversation into a firm arrangement.

This distinction between general description and specific offer protects both sides. A reader who reads a service line does so without signing up to anything, and the Company answers a general question freely because no obligation has yet formed around it. When the moment arrives to move from reading to renting, the desk is clear about which piece of paper makes that step official, and no prudent retailer would want it any other way.

5.Contacting the dispatch desk

The dispatch desk is the single point of contact for the matters described on this site. The desk can be reached by email at dispatch@wfscmall.lat or by telephone on +18145813730, and written correspondence can be sent to 9045 S 1300 E Ste 101, Sandy - 84094-3134, United States (US).

The desk runs within business hours and logs each message so that a request is not lost. Where the person contacting the desk is legitimate and the enquiry falls within the ordinary services, the desk will respond through the same channel by which the matter was raised. Business hours are shown on the contact page and may vary on public holidays.

6.Nature of an enquiry

Sending an enquiry to the desk begins a courtesy conversation; it does not reserve a unit, book an event, or bind either side to a tenancy. A genuine enquiry will be answered and, where useful, followed up, but the mere sending of a message creates no obligation on the Company beyond a reasonable reply.

Enquirers are asked to give accurate details about the space they need, their intended use, and the dates they have in mind. Where a person gives information that is wrong, misleading, or incomplete, the desk cannot be held responsible for an answer that does not match the true position.

7.Quotes, estimates, and fit-out planning

When the desk provides a rent figure, a service estimate, or a fit-out plan, that figure is an estimate given in good faith on the facts available at the time. It is not a fixed contractual price unless it is confirmed in writing and accepted by both sides.

Fit-out calendars prepared by the desk are based on the builder conditions and the drawings to hand. Delays from planning, contractor availability, adverse weather, or a change of scope can move a schedule, and the Company accepts no liability for a date whose movement came from a cause outside its reasonable control. Any estimate should be treated as the start of an adult conversation, not as a locked promise.

8.Services described on this site

This site sets out the six service lines the desk runs for the retail destination: tenant coordination and fit-out guidance; concourse and common area maintenance; signage and wayfinding management; event and atrium programming; parking and logistics operations; and security and life-safety coordination. They are described at length so a reader understands the breadth of the operation.

The description of a service does not guarantee that the service is available to every enquirer on demand. Availability depends on the building position, the staffing rota, and the stage of any tenancy conversation. Specific scope, standards, and price for a given tenant sit in the written documents that govern that tenancy rather than in the general marketing text on this page.

9.The tenant run process

The tenant run is the sequence the desk follows for a request, moving from report to dispatch, to schedule, to perform, and finally to inspect. The same discipline that keeps the walkway clean also keeps the maintenance queue honest, because a logged item is an item someone owns.

Sharing the process publicly is meant to set an expectation the desk is happy to be held to: that a request raised in a working week is resolved in the same working week and signed off by the tenant. That target is a service aim rather than an absolute contractual guarantee, and particular trades, parts, or extreme demand may at times stretch the same-week promise.

The value of describing the run in public is that it lets a tenant judge the desk before signing. No tenant should discover how maintenance works by tripping over it; the run makes the working rhythm visible up front, so what a tenant reads here is what a tenant gets on the corridor. Where the desk falls short of its own aim, it says so plainly and rebooks the work into the next available slot rather than letting the matter drift.

10.Event and atrium bookings

When a group books the atrium for a market, showcase, or activation, the booking carries a build brief, a power and cleaning plan, and a fixed takedown time. The organizer is expected to leave the space in the clean, calm condition in which it was found and to use only the circulation and power points set out in the brief.

An event that blocks a fire route, harms the fabric of the building, or endangers visitors may be stopped by the desk at any point. Any damage caused by an event beyond ordinary wear falls on the organizer, and insurance may be required before a larger build is approved.

11.Intellectual property

The text, drawings, unit stamps, colour scheme, and layout of this site are the work of the Company and WFSC Mall. The design is original to this project and is not offered for reuse, copying, or imitation by another business seeking a similar look.

A visitor holds no right in the site beyond the right to read it for the permitted purposes. Names of other brands that appear among the concourse content remain the property of their owners, and nothing on this site claims them. Reproduction of a substantial part of the site for a commercial purpose requires prior written permission.

12.Accuracy of the information

The Company works to keep the site accurate and current, reviewing service pages and legal notices whenever the operation changes. Even so, the site is provided on an as available basis and the Company does not warrant that every figure, date, or description is complete or free of error at the moment a person reads it.

A visitor who relies on the site for a decision that matters, such as a lease date or a service price, is advised to confirm the detail directly with the desk before relying on it. No information on the site amounts to legal, financial, or tax advice directed at the readers own circumstances.

13.No unlawful or harmful use

The site and its contact channels are to be used lawfully and with courtesy. A person may not use them to send abusive, threatening, defamatory, or illegal content, to impersonate another person, to attempt to gain unauthorised access to Company systems, or to interfere with the working of the site for other visitors.

The desk reserves the right to ignore or refuse a message that falls outside ordinary decorum and to report clearly unlawful behaviour to the relevant authority. Good faith use of the site is always welcome; use that is designed to harm or to disrupt is not.

14.Third party content and links

Where the site points a reader to an outside resource, such as a government authority or a tenant partner, the Company does not control that resource and takes no responsibility for its content or availability. A link does not adopt the linked site or its practices as the Companys own.

Readers who move to an outside page should expect that page to carry its own terms and privacy position. The Company cannot answer for the accuracy, security, or lawfulness of material it does not host.

15.Limits on liability

To the fullest extent permitted by law, the Company is not liable for any indirect, incidental, or consequential loss arising from a use of this site, including lost profit, lost reputation, or interruption of business that follows from reliance on the content. Direct liability is limited to the reasonable care owed by a careful operator of a website of this kind.

Nothing in these terms excludes liability that cannot lawfully be excluded, such as liability for personal injury caused by negligence on the physical property or liability imposed by a mandatory consumer protection law. Where a reader suffers genuine loss from our clear fault, the fair remedy available at law remains open, and these limits do not take that remedy away.

16.Indemnity by the user

A person who misuses the site, sends unlawful content through the desk channels, or breaks these terms agrees to hold the Company harmless against claims, losses, and reasonable costs that flow directly from that misuse. The indemnity is limited to loss caused by the persons own conduct and does not reach further than the law allows.

That protection helps the Company defend the genuine cost of cleaning up harm done to its systems, staff, or reputation by an abusive user. It is not intended to discourage a person from raising a genuine and reasonable concern through the proper channel.

17.Availability and suspension

The site is attended to as part of the ordinary running of the business, but the Company does not guarantee that it will be available at every moment. Maintenance, a fault at a hosting provider, or an event outside the Companys control may take the pages offline for a period.

The Company may suspend or restrict access to the site where necessary to protect it or to meet a legal duty, and will restore access as soon as the reason for the suspension has passed. A planned downtime for notice will be timed to cause the least inconvenience to visitors.

18.Privacy and personal information

Personal information gathered through this site, including through the mailto form, is handled under the Privacy Policy, which forms part of these terms. Anyone sending details to the desk agrees that the details may be used to answer the enquiry and to run the tenancy or service conversation that follows.

This section does not give the Company a licence to use personal information beyond the Privacy Policy, and it in no way weakens the rights set out there to access, correct, delete, or object. The word of the Privacy Policy governs how personal data is treated, and these terms point back to it.

19.Changes to these terms

These Terms of Service may be revised as the operation, the site, or the law changes. When the text is updated, the date at the top of the page is changed so a returning reader can see that a review has taken place, and material changes are flagged in the text where they are significant.

A continued use of the site after an updated version appears counts as acceptance of the new terms. A reader who does not want to accept a revision may stop using the site, and the desk will apply the previous position to any already open enquiry if asked to do so in writing.

20.Governing law and disputes

These terms and any legal relationship that forms through the site are governed by the laws of the state and country in which the Company is registered and carries on business, being the United States and the state in which 9045 S 1300 E Ste 101, Sandy is located.

Where a dispute cannot be settled by good faith conversation with the desk, the parties will first seek a reasonable resolution between themselves, then, failing that, will follow the lawful route that applies to the location of the Company. Nothing in this section removes the right of a consumer to raise a complaint with the supervisory or court authority available to them under local law.

21.Severability and waivers

Should any part of these terms be found by a court of competent jurisdiction to be invalid or unenforceable, that part is struck from the document and the remainder stays in force. A term is read down only so far as needed to make it lawful rather than thrown out wholesale if a fair reading will save it.

A failure by the Company to enforce a term on one occasion does not waive the right to enforce it on a later occasion. Waiver is effective only when it is given in clear writing and applies only to the specific instance described in that writing.

22.How to contact the Company

A reader who would like to ask a question about these terms, request a change, or raise a concern about the service described should write to the dispatch desk at the address above. Inquiries about leasing, tenancy documents, and individual agreements are handled most promptly at the same desk and through the same single point of contact.